This course is designed to help all employees improve their knowledge and skills in the subject of winning friends and influencing people. Based on the bestselling book by Dale Carnegie, the course provides practical strategies and techniques to create meaningful connections, build rapport, and persuade others effectively. Participants will learn fundamental principles from each chapter of the book through interactive lessons and quizzes. By the end of the course, learners will develop valuable communication skills that can positively impact their relationships and overall success.

Course objectives:
– Understand the fundamental techniques for handling people
– Apply effective strategies to build strong relationships
– Develop persuasion skills to influence others ethically
– Enhance empathy and active listening to foster connections
– Utilize strategies for managing conflicts and difficult situations